Appointments

Your veterinarian will fax or call us with the pertinent information about your pet's condition.

You may then call us Monday - Friday between 8:30 a.m. and 6:00 p.m. to schedule a consultation appointment.

Routine appointments are seen Monday through Fridays only. Day-time, evening, and weekend emergencies are accommodated as needed.

Your initial appointment will be for 30 minutes. The surgeon will review the clinical history, perform a complete physical examination on your pet and review any pertinent x-rays and labwork. Diagnostics and treatment options will be discussed and a written estimate will be given. If surgery is determined to be the best option, it may be scheduled for that same day or for some later date.

Click to view Surgery Drop-off Instructions
Click to download Surgery Drop-off Instructions

Hospitalization

Hospitalization may be necessary for many patients. If your pet must stay in the hospital, please be assured that every effort will be made to make your pet comfortable. We routinely use fleece pads, blankets, and pillows to provide a comfortable surface for your pet. Dogs are walked outside if they are able to walk, and cats are provided a litter box. The hospital is staffed by the Veterinary Emergency Clinic, Inc. (VEC) during evenings, weekends, and holidays. Therefore, your pet will never be without supervision and care.

Hospital visits and calls should be made during the hours of 9:00 a.m. and 6:00 p.m. unless otherwise discussed with our staff. Please do not contact the VEC staff during the off-hours for information about your pet. All communication must be done through the PVS doctors and staff.

Our after hours answering service can be reached by calling 412-366-3400. This is to be used for emergencies only.

Fees

Fees for services are usual and customary charges for the kinds of specialized services offered. You will be provided with a written estimate prior to service. A deposit is required prior to major procedures. The balance must be paid at the time your pet is discharged from the hospital. Payments may be made with cash, check, Visa, Mastercard, Discover, or Care Credit.